» Every decision is a trade-off — deciding what not to do is just as important as deciding what to do

» A good product vision captures customer, user, value proposition and links to organisational objectives

» Interrogate your goals: “For this to happen, what must be true?”, then mark which are facts or assumptions

» Avoid jumping on the first idea — check what problem we think it solves, then ask, “How else could we do this?”

» Plans for the short and long term are often easier to define than those for the medium term (1-3 quarters)

» A North Star Metric is a leading indicator of sustainable growth

» It is the single metric that best captures the core value that your product delivers to customers