Link of the day: The Agile Business Gap by @brainmates

Companies often want to go Agile because it promises a more collaborative, market-centric and frequent delivery of product to market.  In practice, however, gaps start to emerge because the rest of the business hasn’t adapted its adjacent processes to cope with the move to Agile.  Nick Coster, Co-founder of Brainmates (@brainmates), talks through the challenges and proposes some solutions to bridging the Agile Business Gap.

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Link of the day: Agile Product Ownership in a nutshell

If you’ve got 15 minutes handy, here’s an engaging and useful overview of Agile Product Ownership by Henrik Kniberg over on Crisp’s Blog.  I also love the sketching tool he’s narrating over! (it’s ArtRage if you were wondering)

Thanks to Romuald Restout for the link.

Link of the Day: Pricing your product – it doesn’t have to be so complicated

 

Lovely article from Joel Gascoigne about why startups should just start charging from the outset, and why it’s not that big a deal to evolve and change pricing later on – as long as you don’t screw over your existing customers.

Have a read here: Pricing your product: it doesn’t have to be so complicated.

Link of the Day: Kano tutorial via Mountain Goat Software

Kano: mandatory, linear and exciter features impact customer satisfaction differently

An intriguing and nonintuitive aspect of customer satisfaction is that sometimes the feature that provides the most satisfaction is one that customers didn’t know they wanted until they saw it. – Mike Cohn

For how long have you been prioritising features without taking customer satisfaction into consideration?  Kano analysis provides a great way to understand which are the mandatory features you need in your product just to play the game, which increase satisfaction in a linear fashion, and which are the features that will delight and excite your customers.

Take a read here: I Didn’t Know I Needed That! | Mountain Goat Software.