31: Learn to enjoy networking

I’m writing about one hundred things I’ve learned as a product manager.

Business networking used to hold about as much appeal for me as speed-dating with alligators.  It was only later that I came to tolerate it, even enjoy it, but only after I learned to think about it differently.  If the prospect of a room of people at an event fills you with dread, read on, this may help.

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27: Don’t be scared of angry customers

At some point in your product career, you’re going to piss someone off.  It will be unavoidable.  Hopefully it will not have been the result of, say, supergluing a pound coin to the desktop of your alpha sales guy.  It might be a customer who’s annoyed with you, perhaps because of an otherwise well-intentioned change to your product.  Is this a problem?  Not yet.  Let me explain why.

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