9: Everything benefits from a good start in life

I’m writing about one hundred things I’ve learned about being a product manager.

Don’t you find that it is always so hard to recover something that started badly? Whether it’s a development project, a product launch, or a new starter in your team, you can be reasonably certain that each will benefit from a good start.

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Hello. I’m new.

I remember once starting a product manager job where it took me two hours to establish where my desk was. It took me that time to break the protracted conversation between my well-intentioned manager and two colleagues.

When I eventually found my desk, I had to resort to stealing paper from printers to take down the notes about what my product was (conclusion: not entirely clear), what my purpose was (conclusion: look busy, make yourself useful) and what people expected of me (conclusion: ????).

On the plus side, I gained a valuable insight into how NOT to manage a new starter. Fast forward a few years and here I am with a new product manager about to join my team. Here are three basic lessons I’ve learned, so that hopefully you won’t be the subject of a similar blog post some time down the line.

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